Privacy Policy

Last Updated: 15 April 2026

 

Introduction

Navismaster (“we”, “our”, or “us”) is committed to protecting your privacy. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use Navismaster, including the game, website www.navismaster.com, and any related online features and services. 

Navismaster is operated from South Africa and provides services to users worldwide. 

By accessing or using the game or related services, you agree to the collection and use of information in accordance with this Privacy Policy. 

Information we collect

Personal Information

We may collect personal information you provide directly to use, including:

• Name, email address, and contact information
• Account credentials (such as username, password)
• Profile information and preferences
• Communication records with our support team

We do not collect or store payment information directly. All payments, subscriptions, and membership management are handled by third-party platforms such as Patreon.

Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Usage data and analytics
• Error logs and diagnostic information

Usage Information

• Game activity and feature usage 
• Platform usage patterns and performance data
• Preferences and settings within the platform

Gameplay Information

We may collect information related to your use of the game, including: 

• In-game activity and progression 
• Gameplay statistics and performance data 
• Session duration and usage patterns 
• Feature usage within the game 
• Error reports and crash data 

This information is used to improve gameplay experience, performance, and stability. 

Content Information

If you upload or submit content to our platform, we may collect information related to that content, including metadata and usage data necessary for functionality, moderation, and compliance purposes.

How we use information

We use the information we collect for the following purposes:

Service Provision

• Provide, maintain, and improve our platform services.
• Process account access and manage user accounts.
• Enable game access, updates, and delivery through a third-party service provider  
• Verify membership and access through integrated platforms such as Patreon.
• Provide customer support and respond to inquiries.

Platform Enhancement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Monitor platform performance, stability, and security.
• Generate aggregated analytics and reports to improve the game experience. 
• Send in-game notifications, updates, and game-related announcements 

Communication

• Send service-related notifications and updates
• Send security alerts and important account information
• Provide marketing communications (only where permitted or with consent)

Legal and Security

• Comply with applicable legal obligations
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service.
• Respond to lawful requests and prevent illegal or unauthorized activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. 

We may share your information in the following circumstances:

Service Providers

We may share limited information with trusted third-party service providers who assist in operating Navismaster and delivering our services. These may include:

• Cloud hosting and infrastructure providers
• Third-party game launcher and distribution service providers
• Membership and subscription platforms (such as Patreon)
• Analytics and performance monitoring services
• Customer support tools
• Email and communication service providers

These service providers are only given access to information necessary to perform their services and are required to handle data securely.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes, including: 

• Court orders or subpoenas 
• Law enforcement requests 
• Regulatory compliance obligations 
• Protection of our rights, users, or property 
• Prevention of fraud or illegal activity 

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to notify users of any material changes in ownership or control. 

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. 

These measures may include: 

• SSL/TLS encryption for data transmission 
• Secure hosting environments provided by trusted third-party infrastructure providers 
• Access controls and authentication systems 
• Monitoring of platform performance and security 
• Limiting access to personal information to authorized personnel only 
• Incident response and breach notification procedures where required by applicable law 

Security Notice

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. 

Cookies and Tracking Technologies

Types of Cookies

We may use cookies and similar technologies to improve user experience and analyze platform usage. These may include: 

• Essential Cookies – Required for basic website and account functionality 
• Performance Cookies – Help us understand how users interact with our platform 
• Functional Cookies – Remember your preferences and settings 
• Analytics Cookies – Provide aggregated insights into platform usage and performance 

Some cookies may be placed by third-party services that support our platform. 

Cookie Management 

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website or services. 

Third-Party Services 

Our platform may integrate with third-party services and APIs that support functionality, hosting, analytics, membership management, and communications. These services operate under their own privacy policies and data practices. 

These may include: 

• Membership and subscription platforms (such as Patreon) 
• Third-party game distribution service providers 
• Cloud hosting and infrastructure providers 
• Analytics and performance monitoring services 
• Email and communication service providers 
• Customer support tools 

We encourage you to review the privacy policies of any third-party services you interact with through Navismaster, as we do not control their data practices. 

Data Retention 

We retain personal information only for as long as necessary to provide our services, maintain platform functionality, resolve disputes, and comply with legal obligations. 

In general: 

• Account Information – Retained while your account or membership remains active 
• Usage and Analytics Data – Retained for a reasonable period for service improvement and security monitoring 
• Support Communications – Retained as necessary to resolve inquiries and maintain service records 

We do not directly retain payments, subscriptions, and membership records are managed by third-party platforms such as Patreon. 

When you delete your account or terminate your membership, we will delete or anonymize your personal information unless retention is required by law or necessary for legitimate business purposes. 

Your Rights and Choices 

Depending on your location (including South Africa, the United States, European Union, or other jurisdictions), you may have certain rights regarding your personal information. 

Access and Portability 

You may request: 

• Access to the personal information we hold about you 
• A copy of your data in a portable format, where applicable 
• To review or update your account information 

Correction and Deletion 

You may request: 

• Correction of inaccurate or incomplete information 
• Deletion of your personal information, subject to legal limitations 
• Restriction or objection to certain types of processing, where applicable 

Communication Preferences 

You may: 

• Opt out of marketing communications 
• Manage notification preferences 
• Control cookie settings through your browser 

To exercise your rights, please contact us using the details provided below. 

Children’s Privacy 

Navismaster is not intended for users under the age of 13.

We do not knowingly collect personal information from children under this age. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it promptly. 

International Data Transfers 

Your information may be transferred to and processed in countries other than your own, including South Africa and other countries where our service providers operate. 

Where required, we implement reasonable safeguards for international data transfers in accordance with applicable data protection laws. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. 

When we make material changes, we may notify users by: 

• Posting the updated Privacy Policy on our website 
• Updating the “Last Updated” date 
• Providing in-platform or email notifications where appropriate 

Your continued use of Navismaster after changes are posted constitutes acceptance of the updated Privacy Policy. 

Contact Information 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: 

Email: info@navismaster.com

Website: www.navismaster.com